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How does pulseM integrate with Google Calendar?

This article details what it takes to integrate with Google Calendar and how it is setup.

What is Google Calendar

Google Calendar is a free tool Google offers anyone with a Gmail account to use. Even if a customer does not use a CRM or FSM for scheduling jobs they can use Google Calendar to schedule and assign jobs to techs.

How can we integrate with Google Calendar

pulseM can integrate with a customer who uses Google Calendar simply by connecting to their Google account to our Zapier Account. Here are your questions:

  • Are you following a single/similar format for every event?
  • What is that format? (Take a screenshot)
  • Enforce that the format can’t differ or the integration will break
  • Do they want any time delays for bio’s or pulseChecks?

How it works

  • Event Start (Bio) = pulseM can send a bio to your customer before the actual event. The Bio can be customized to send out “x” amount of minutes before the event startsi.e 30-60 minutes.
  • Event End (pulseCheck) = pulseM will send a pulseCheck when the calendar event ends. This can also be customized to send after the event ends i.e 30-60 minutes after the event ends or even the next day.

Information Required

  • Name of Customer
  • Cell Phone Number and/or email address
  • Address (Optional)
  • Tech’s name

 

Example 1: (Event Details) are located in Subject Line w/Address



Example 2: (Event Details) are located in the Description